Last updated on 03-08-2024 01:16:08
These Terms and Conditions, along with the privacy policy or other terms (“Terms”), constitute a binding agreement by and between Enchain Gifts ("Website Owner" or "we" or "us" or "our") and you (“you” or “your”) and relate to your use of our website, goods (as applicable), or services (as applicable) (collectively, “Services”).
By using our website and availing the Services, you agree that you have read and accepted these Terms (including the Privacy Policy). We reserve the right to modify these Terms at any time and without assigning any reason. It is your responsibility to periodically review these Terms to stay informed of updates.
The use of this website or availing of our Services is subject to the following terms of use:
1. Account Information
- To access and use the Services, you agree to provide true, accurate, and complete information during registration.
- You shall be responsible for all acts done through your registered account.
2. 1-Year Anti-Tarnish Warranty
- Applicable on all brass jewelry and customized name necklaces.
- Covers tarnishing and fading due to normal wear and tear.
- Does not cover damage caused by improper use, exposure to chemicals, or accidental breakage.
- If tarnishing occurs within 1 year, we offer free re-polishing or replacement at our discretion.
- To claim the warranty, provide proof of purchase and contact our customer service team.
3. No Warranty on Information
- Neither we nor third parties provide any warranty or guarantee regarding the accuracy, timeliness, performance, or suitability of the information and materials on our website or Services.
- You acknowledge that such information may contain inaccuracies or errors, and we exclude liability to the fullest extent permitted by law.
4. Use at Own Risk
- Your use of our Services and website is solely at your own risk and discretion.
- You must independently assess and ensure that the Services meet your requirements.
5. Intellectual Property
- The contents of the website and Services are proprietary to us.
- You will not have any authority to claim intellectual property rights, title, or interest in our content.
6. Unauthorized Use
- Unauthorized use of the website or Services may result in legal action.
7. Charges
- You agree to pay the charges associated with availing the Services.
8. Prohibited Use
- You must not use the website or Services for any unlawful, illegal, or prohibited purpose as per Indian or local laws.
9. Third-Party Links
- Our website may contain links to third-party websites.
- Once accessed, you will be governed by the terms and policies of those third-party websites.
10. Legally Binding Contract
- Initiating a transaction for availing Services means you enter into a legally binding and enforceable contract with us.
11. Refund Policy
- Refunds can be claimed if we are unable to provide the Service.
- Refund timelines depend on the specific Service or the time period provided in our policies.
- Failure to raise a refund request within the stipulated time makes you ineligible for a refund.
12. Force Majeure
- We shall not be liable for failure to perform any obligation if performance is prevented or delayed due to a force majeure event.
13. Governing Law
- These Terms shall be governed by and construed in accordance with the laws of India.
14. Jurisdiction
- Any disputes shall be subject to the exclusive jurisdiction of the courts in Kakkanad, Kerala.